📦 Return & Refund Policy
We want you to be 100% satisfied with your purchases on YaadMan Marketplace. If you're not happy with your order, we offer a hassle-free return and refund policy under the following conditions:
1. Eligibility for Returns & Refunds
You may return a product if:
✅ The item is damaged, defective, or incorrect upon delivery.
✅ The item is unused, in its original packaging, and includes all accessories.
✅ The return request is made within 24 hours of receiving the item.
🚫 Non-Returnable Items:
- Perishable goods (e.g., food, flowers).
- Digital products (e.g., software, eBooks).
- Personal care & hygiene items (e.g., skincare, cosmetics).
2. How to Request a Return
- Contact our Customer Support at support@yaadman.net or call 876-788-8816 within24 hours of receiving your order.
- Provide your order number, a photo of the item, and a reason for return.
- Our team will review your request and provide return instructions.
- Once we receive and inspect the item, we will issue a refund or replacement.
3. Refund Process
- Refunds will be issued via the original payment method within 3-5 business days.
- Shipping fees may not be refunded unless the return is due to an error on our part.
📧 For return requests, contact us at support@yaadman.net.
